Welcome to the Return & Replacement Policy – Shri Krishna Stone page. At Shri Krishna Stone (Saini Digi Rocket), we specialize in creating high-quality, handcrafted sandstone products, including Chatris, Temples, Statues, and other custom stone structures. All our products are custom-made according to each customer’s specifications, making every item unique and tailored specifically to your requirements.

Because our products are custom-made, returns or exchanges are not accepted. Customers are requested to carefully review and confirm all product specifications, designs, and measurements before placing an order. Once production begins, changes or cancellations cannot be accommodated.

However, we are committed to providing exceptional service and ensuring that our customers receive their products in perfect condition. In case of defective, damaged, or incorrect items, we offer replacement or repair services. Our team will assist you promptly to resolve any issues and ensure your product meets our high standards.

Key Points of Our Return & Replacement Policy – Shri Krishna Stone:

1. Custom-made Products: All items are crafted specifically for each customer. Returns or exchanges for general reasons are not accepted.
2. Replacement or Repair: Defective or damaged products are eligible for replacement or repair. Customers must report any issues immediately after delivery.
3. Order Verification: Please ensure all specifications, designs, and measurements are confirmed before placing an order. No changes can be made after production starts.
4. Customer Support: Our team is available to guide customers through product selection, design approval, and any replacement or repair queries.
5. Delivery: Delivery charges are based on distance and handled via truck or pickup services. Customers are informed of shipping costs before finalizing their order.

This Return & Replacement Policy – Shri Krishna Stone applies to all our products sold through Saini Digi Rocket. By placing an order, you acknowledge and agree to these terms. Our goal is to deliver premium, handcrafted sandstone products while maintaining transparency regarding returns and replacements.

For any questions or assistance regarding your order, replacement, or repair, please contact us at +91 9413746096. We encourage customers to communicate any concerns immediately to receive prompt support.

Thank you for choosing Shri Krishna Stone – your trusted partner for bespoke sandstone products.